our work

ماذا نفعل

يستمد فريق خطوات إلهامه من تعاليم باولو فريري، مؤكدًا دور المشاركة الفاعلة  للناس في منهجية عملنا. ندرك أن المشاركة والتفاعل يعززان التعلم الجماعي وتبادل المعرفة.

من خلال المشاركة الفعالة والتمكين، يتبادل الناس التجارب والقدرات والمعارف، مما يعزز فعالية تدخلاتنا ويعزز الملكية والوكالة بين المشاركين والمشاركات.

نستلهم أيضًا من برنامج الاستشارات من أجل التغيير، "Consulting for Change- C4C" الذي تقوده إنتراك، وبالتالي نبني عملنا على مفهوم "الاستشارة بروح"، والذي يعتمد على قوة الناس والعمل القيمي والتحفيز، ويحترم ثقافة الشركاء وتاريخهم وهويتهم، ويسعى لخلق التغيير من الداخل وضمان الأثر والنتائج المستدامة.

Team Building
Critical Thinking
Reflection
Continuous Learning
Perspectives
Experiences

عملنا

Knowledge Production and Development

إنتاج وتطوير المعرفة

Since its inception, knowledge production and development has been the cornerstone of Steps’ work. We focus on developing training and educational tools, curriculums and materials. We do that in systematic approaches that align closely with the needs and priorities of the communities we serve. Our team of experts collaborate to create engaging content that meets the identified learning objectives. Our knowledge production and development processes ensure not only relevance but impact, ultimately empowering individuals and groups with the knowledge and skills they need to drive positive change.

Knowledge production
Data gathering
Innovation fostering
Collaboration nurturing
Community alignment
Content development
Accessibility ensuring
Quality assurance
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Facilitating Hawli w Hawalayi training for Animators

Facilitating Hawli w Hawalayi training for Animators

Capacity Development and Facilitation

التيسير من أجل التغيير

Steps has long been at the forefront of pioneering approaches and tools for capacity building, leveraging our extensive expertise in facilitation. Our approach to capacity development is grounded in participatory and interactive methods, ensuring that participants are actively engaged in the learning process. Whether it's facilitating meetings, workshops, seminars, or conferences, Steps excels in creating dynamic and collaborative environments where ideas flow freely, and knowledge is shared openly. Our team comprises professional facilitators and activists with diverse backgrounds and expertise across various fields, enabling us to tailor our facilitation approach to meet the unique needs and objectives of each client and audience.

This includes:

  • Design and facilitate capacity development workshops, through a tailored approach customizing facilitation methods and content to align with the specific goals, objectives, and preferences of clients and participants.

  • Ensure collaborative learning environments by creating an atmosphere of trust, openness, and mutual respect where participants feel comfortable sharing ideas, perspectives, and experiences.

  • Evaluate the effectiveness of facilitation efforts through feedback mechanisms and incorporating lessons learned to enhance future capacity development initiatives.

Capacity Development
Collaboration nurturing
Quality assurance

Dealing with the "Memory of War" Project

Training Ministry of Education and Higher Education (MEHE) specialists and teachers on the “Memory of War” Toolkit.

Active Citizens Project

Building the capacities of Mobaderoon team on the new Active Citizens toolkit, implementing facilitators development workshops and following up with the facilitators team.

Facilitation of National Strategy for Preventing Violent Extremism

Steps was part of the national team of facilitators for the different pillars of the national strategy that was implemented over the course of one year.

Women Participating in Political Sphere and Public Concern Project

Designing and facilitating a series of workshops over the course of two years around communication skills, transformational leadership, dialogue, conflict management, transitional justice with a gender perspective, negotiation and mediation, etc.

Engaging with Adolescents

A Training and Coaching Program for Frontline Staff: Designing and delivering the facilitation of the workshop for frontline staff and partners in four countries. In addition, after that working on the adaptation of this workshop to fit online modality and delivering it remotely.

Future Together Now ll Project

Designing and facilitating the launching of the project with partner organizations, evaluation, planning of second phase, documentation of workshops and the closure of the project over the course of two years.

Organizational Development

تطوير المنظمات

Steps offers comprehensive organizational development services designed to drive meaningful change and enhance organizational effectiveness. Through a tailored approach, we partner with clients to diagnose organizational challenges, develop strategic interventions, and facilitate transformational processes. Our services encompass various aspects of organizational development, including leadership development, culture transformation, change management, and talent optimization. Leveraging proven methodologies and best practices, we guide organizations through periods of transition, empowering them to adapt, innovate, and thrive in an ever-evolving landscape. With a focus on sustainable results and long-term success, our organizational development services are designed to unlock the full potential of our clients' teams and foster a culture of continuous improvement and growth. We also support the incubation of newly established CSOs and groups, and help them to manage their programs, finances and administrative issues.

This includes:

  • Design and facilitate organizational development processes, based on the needs of the organization or group.

  • Support to the design and accompaniment of organizational change processes.

  • Development of strategic plans and conducting high-level strategic assessments.

  • Creation and utilization of organizational assessment methodologies and processes.

  • Development and review of policies and procedures.

  • Organization level capacity development on themes such as strategic thinking and planning, gender mainstreaming, good governance, finance, structure, organization, conflict management and team building. 

Organizational Development
Graphic Design and Visual Identity
Content development

Monitoring, Learning and Evaluation

تصميم البرامج والمتابعة والتقييم والتعلم

We strongly believe that effective Monitoring and Evaluation (M&E) plays a pivotal role in ensuring the credibility of civil society organizations and learning from interventions to foster adaptability and impact. Drawing from our extensive experience, we understand that M&E, when executed optimally, fosters learning and facilitates the enhancement of efforts aimed at driving social change. At Steps, we advocate for and provide support in various facets of M&E, encompassing planning, monitoring, evaluation, impact assessment, and learning. Our aim is to advocate for approaches that are tailored to the specific needs and objectives of civil society organizations, empowering them to efficiently manage resources and maximize the positive impact of their work. By continuously refining their practices, organizations can strive towards continuous improvement and greater effectiveness in achieving their mission.

This includes:

  • Supporting organizations and groups in developing M&E frameworks and plans that align with their mission, goals, and activities.

  • Facilitate reflection processes to extract lessons learned, best practices, and areas for improvement from M&E findings.

  • Design and deliver training to strengthen organizational capacities in M&E, including data collection, tools, analysis and reporting.

  • Conduct evaluation and impact assessments, including developing and implementing methodologies.

M&E
Evaluation and Impact Assessments

Program and Project Design

تصميم البرامج والمتابعة والتقييم والتعلم

Achieving key development outcomes and impact goes back to effective program and project design. Over recent years, our efforts have been dedicated to assisting both individuals and organizations in crafting programs and projects with a heightened emphasis on catalyzing change. Beyond this, we prioritize participatory methodologies that place individuals at the forefront of the design process, ensuring their perspectives and needs are central. Furthermore, our expertise extends to offering guidance in traditional aspects of program cycle management and proposal development. With our comprehensive support, organizations can harness innovative design strategies, foster meaningful participation, and navigate the intricacies of program management to achieve impactful outcomes.

This includes:

  • Support in developing theories of change.

  • Support in understanding the context, including context and stakeholder analysis, power and relationship analysis, etc.

  • Assisting in the development of high-quality project proposals, including conducting needs assessments, defining objectives, outlining activities, and preparing budgets. 

Developing theories of change
Development of high-quality project proposals

Research

البحث المبني على المجتمع

Our team of professionals and experts from diverse fields collaborates to conduct targeted research on community issues, with the primary objective of generating innovative ideas and concepts for development programs, projects, and initiatives. Through this research, we aim to identify opportunities for positive change and address key challenges faced by communities. In addition to informing program design, the insights gained from our research efforts are utilized to develop comprehensive training materials and curriculums that empower individuals and organizations to drive sustainable development. Our approach to research is guided by principles of participatory engagement, ensuring that community members are actively involved in the research process. We employ methodologies such as appreciative inquiry, intersectional feminist methodologies, human rights-based approaches to deepen our understanding of community dynamics and perspectives. Furthermore, we utilize a range of participatory tools and techniques to facilitate meaningful dialogue, capture diverse viewpoints, and promote co-creation of knowledge with community stakeholders.

This includes:

  • Design and implement participatory-focused research, including field research and utilization of online tools. 

  • Develop and use a wide range of qualitative and quantitative data collection and analysis methods, such as interviews, focus group discussions, interactive data collection workshops, etc.

  • Report research findings in a variety of formats, including policy briefs, recommendations, infographics, short reports, research papers.

Design and implement participatory-focused research
Report research findings

Our other work areas and projects

تطوير المنظمات Facilitation for Change Program Design and M&E Community-Based Research
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