ماذا نفعل
يستمد فريق خطوات إلهامه من تعاليم باولو فريري، مؤكدًا دور المشاركة الفاعلة للناس في منهجية عملنا. ندرك أن المشاركة والتفاعل يعززان التعلم الجماعي وتبادل المعرفة.
من خلال المشاركة الفعالة والتمكين، يتبادل الناس التجارب والقدرات والمعارف، مما يعزز فعالية تدخلاتنا ويعزز الملكية والوكالة بين المشاركين والمشاركات.
نستلهم أيضًا من برنامج الاستشارات من أجل التغيير، "Consulting for Change- C4C" الذي تقوده إنتراك، وبالتالي نبني عملنا على مفهوم "الاستشارة بروح"، والذي يعتمد على قوة الناس والعمل القيمي والتحفيز، ويحترم ثقافة الشركاء وتاريخهم وهويتهم، ويسعى لخلق التغيير من الداخل وضمان الأثر والنتائج المستدامة.
عملنا
Knowledge Production and Development
إنتاج وتطوير المعرفة
Since its inception, knowledge production and development has been the cornerstone of Steps’ work. We focus on developing training and educational tools, curriculums and materials. We do that in systematic approaches that align closely with the needs and priorities of the communities we serve. Our team of experts collaborate to create engaging content that meets the identified learning objectives. Our knowledge production and development processes ensure not only relevance but impact, ultimately empowering individuals and groups with the knowledge and skills they need to drive positive change.
Facilitating Hawli w Hawalayi training for Animators
Steps was responsible for:
Designing and creating a training manual on Youth Participation in Public Life
Steps was responsible for:
Developing two toolkits for the facilitators working on the project.
Steps was responsible for:
Updating the content of the toolkit
Building the capacities of facilitators through training of trainers.
Steps was responsible for:
Designing and developing a toolkit for trainers and facilitators on interactive online training and facilitation.
Steps was responsible for:
Developing and adapting Active Citizens’ material to mainstream gender.
Training CSOs on the content to change perspectives and applications of their organizations.
Steps was responsible for:
Updating the content of “Eye not for an Eye” toolkit, including a review process with those who implemented the toolkit over the years (facilitators, teachers, activists, volunteers), and reviewing the activities.
Designing the toolkit in a visually engaging and user-friendly way, encouraging users to actively participate in the toolkit's activities.
Steps was responsible for:
Updating the content of “Eye not for an Eye” toolkit, including a review process with those who implemented the toolkit over the years (facilitators, teachers, activists, volunteers), and reviewing the activities.
Designing the toolkit in a visually engaging and user-friendly way, encouraging users to actively participate in the toolkit's activities.
This guide is a learning resource that offers an interactive “learning-by-doing” methodology for Oral History. Oral history holds immense potential in conflict transformation by offering a platform for diverse voices to be heard, narratives to be documented, and understanding to be fostered. The learning journey is laid out in three chapters, encompassing 24 sessions. The conceptual framework is laid out in Setting the Stage, methodology is the focus of Conducting the Interview, and the relationship between interviewer and narrator is embedded in the wider research practice of Doing Oral History. The Case of Lebanon illustrates how one could approach historical background research in a contested context.
Steps was responsible for:
Leading and facilitating the review process of the guide, including facilitating peer review workshops, and setting the knowledge development process with the team involved.
Co-developing the content alongside the team involved, with a special focus on conflict transformation.
Designing the website and ensuring accessibility and user-friendliness.
This children’s summer camps toolkit is an interactive and fun toolkit for animators to work with children during the summer, with a special focus on conflict and related concepts. Over the years, Hawli w Hawalaye (HwH) grew significantly, with around 12 organizations over Lebanon implementing it.
Steps was responsible for:
Creating the toolkit for childrens’ activities, which includes interactive and fun activities seeking to enable children (ages 7 to 12) to grow and learn about themselves and others, communicate non-violently, understand conflict transformation and gain the skills required to cope with conflict, play and sing during activities.
Creating Animators Development Toolkit for developing animators’ knowledge and skills with a focus on conflict, team dynamics, age group characteristics and understanding the environment.
Facilitating the learning journey for groups and individuals, starting with the Animators Development Workshop (5 days), then Hawle w Hawalaye (HwH) Activities Workshop (3 days), and shadowing the teams implementing HwH to support them.
Capacity Development and Facilitation
التيسير من أجل التغيير
Steps has long been at the forefront of pioneering approaches and tools for capacity building, leveraging our extensive expertise in facilitation. Our approach to capacity development is grounded in participatory and interactive methods, ensuring that participants are actively engaged in the learning process. Whether it's facilitating meetings, workshops, seminars, or conferences, Steps excels in creating dynamic and collaborative environments where ideas flow freely, and knowledge is shared openly. Our team comprises professional facilitators and activists with diverse backgrounds and expertise across various fields, enabling us to tailor our facilitation approach to meet the unique needs and objectives of each client and audience.
This includes:
Design and facilitate capacity development workshops, through a tailored approach customizing facilitation methods and content to align with the specific goals, objectives, and preferences of clients and participants.
Ensure collaborative learning environments by creating an atmosphere of trust, openness, and mutual respect where participants feel comfortable sharing ideas, perspectives, and experiences.
Evaluate the effectiveness of facilitation efforts through feedback mechanisms and incorporating lessons learned to enhance future capacity development initiatives.
Designing and Delivering the FDW of Active Citizens
Designing and facilitating the launching of Active Citizens program in KSA, the Facilitators Development Workshop (FDW)
Delivering online training “Consultation for Change” course
Co-delivering with INTRAC a training course on “Consultation for Change” course for program managers of AID Humanitarian programs
Capacity Building and Materials Development for Nabad Association in Beqaa
Preparation and delivery of several workshops, training and facilitation skills and techniques, Active Citizens, Human Rights, civic participation trainings and toolkit Development.
Dialogue Facilitation for Women Dialogue Groups
Designing and facilitating 20 dialogue sessions for 40 women community members in Aarsal, Al Qaa and Baalback
Capacity Building for Busma Centers in South and Beqaa
Facilitators Development for Active Citizens – Advocacy Platform.
Non-violence Communication Consultancy for Stakeholders in North and Akkar
Designing and delivering non-violence communication training for the refugees committees in the informal settlements in North and Akkar.
Regional Facilitators Development for British Council Partners in MENA Region
Designing and training facilitators from Jordan, Iraq, Tunisia, Morocco, and Yemen on the Active Citizens toolkit.
Facilitating International Partner Networking Event in Beirut
Designing and facilitating the networking event for British Council partners from different countries in MENA region, Africa, Europe and the UK.
Facilitators Development for Active Citizens, Globally Connected
Designing and delivering a facilitators development workshop.
Delivering Empowerment Workshops for Women
Promoting and delivering workshops for disenfranchised women in Lebanon, as part of the global program IMAGINE, designed to empower women in challenging life circumstances to envision and create new possibilities for their life, family and community.
"Eye Not for an Eye" Project
Training NGOs, activists, and youth on “Eye not for an Eye” toolkit.
"Building Bridges" Project
Designing and delivering several workshops focusing on conflict transformation and peace building.
Organizational Development
تطوير المنظمات
Steps offers comprehensive organizational development services designed to drive meaningful change and enhance organizational effectiveness. Through a tailored approach, we partner with clients to diagnose organizational challenges, develop strategic interventions, and facilitate transformational processes. Our services encompass various aspects of organizational development, including leadership development, culture transformation, change management, and talent optimization. Leveraging proven methodologies and best practices, we guide organizations through periods of transition, empowering them to adapt, innovate, and thrive in an ever-evolving landscape. With a focus on sustainable results and long-term success, our organizational development services are designed to unlock the full potential of our clients' teams and foster a culture of continuous improvement and growth. We also support the incubation of newly established CSOs and groups, and help them to manage their programs, finances and administrative issues.
This includes:
Design and facilitate organizational development processes, based on the needs of the organization or group.
Support to the design and accompaniment of organizational change processes.
Development of strategic plans and conducting high-level strategic assessments.
Creation and utilization of organizational assessment methodologies and processes.
Development and review of policies and procedures.
Organization level capacity development on themes such as strategic thinking and planning, gender mainstreaming, good governance, finance, structure, organization, conflict management and team building.
Steps was responsible for:
Designing and developing an organizational assessment process and report
Steps was responsible for:
Providing legal, financial and managerial support.
Monitoring, Learning and Evaluation
تصميم البرامج والمتابعة والتقييم والتعلم
We strongly believe that effective Monitoring and Evaluation (M&E) plays a pivotal role in ensuring the credibility of civil society organizations and learning from interventions to foster adaptability and impact. Drawing from our extensive experience, we understand that M&E, when executed optimally, fosters learning and facilitates the enhancement of efforts aimed at driving social change. At Steps, we advocate for and provide support in various facets of M&E, encompassing planning, monitoring, evaluation, impact assessment, and learning. Our aim is to advocate for approaches that are tailored to the specific needs and objectives of civil society organizations, empowering them to efficiently manage resources and maximize the positive impact of their work. By continuously refining their practices, organizations can strive towards continuous improvement and greater effectiveness in achieving their mission.
This includes:
Supporting organizations and groups in developing M&E frameworks and plans that align with their mission, goals, and activities.
Facilitate reflection processes to extract lessons learned, best practices, and areas for improvement from M&E findings.
Design and deliver training to strengthen organizational capacities in M&E, including data collection, tools, analysis and reporting.
Conduct evaluation and impact assessments, including developing and implementing methodologies.
Active Citizens Evaluation of Programme
Designing and implementing evaluation process for Active Citizens programme in Lebanon, with a focus on Most Significant Change.
Reflection and Assessment of "Rainbow of Hope II" project
Designing and facilitating the reflection of the project in three main areas.
Quality Assurance for Active Citizens Implementation in 12 Schools
Support partners in implementing community assessment, support their organizational development, coaching delivery of workshops and assess impact of Active Citizens project.
Program and Project Design
تصميم البرامج والمتابعة والتقييم والتعلم
Achieving key development outcomes and impact goes back to effective program and project design. Over recent years, our efforts have been dedicated to assisting both individuals and organizations in crafting programs and projects with a heightened emphasis on catalyzing change. Beyond this, we prioritize participatory methodologies that place individuals at the forefront of the design process, ensuring their perspectives and needs are central. Furthermore, our expertise extends to offering guidance in traditional aspects of program cycle management and proposal development. With our comprehensive support, organizations can harness innovative design strategies, foster meaningful participation, and navigate the intricacies of program management to achieve impactful outcomes.
This includes:
Support in developing theories of change.
Support in understanding the context, including context and stakeholder analysis, power and relationship analysis, etc.
Assisting in the development of high-quality project proposals, including conducting needs assessments, defining objectives, outlining activities, and preparing budgets.
Research
البحث المبني على المجتمع
Our team of professionals and experts from diverse fields collaborates to conduct targeted research on community issues, with the primary objective of generating innovative ideas and concepts for development programs, projects, and initiatives. Through this research, we aim to identify opportunities for positive change and address key challenges faced by communities. In addition to informing program design, the insights gained from our research efforts are utilized to develop comprehensive training materials and curriculums that empower individuals and organizations to drive sustainable development. Our approach to research is guided by principles of participatory engagement, ensuring that community members are actively involved in the research process. We employ methodologies such as appreciative inquiry, intersectional feminist methodologies, human rights-based approaches to deepen our understanding of community dynamics and perspectives. Furthermore, we utilize a range of participatory tools and techniques to facilitate meaningful dialogue, capture diverse viewpoints, and promote co-creation of knowledge with community stakeholders.
This includes:
Design and implement participatory-focused research, including field research and utilization of online tools.
Develop and use a wide range of qualitative and quantitative data collection and analysis methods, such as interviews, focus group discussions, interactive data collection workshops, etc.
Report research findings in a variety of formats, including policy briefs, recommendations, infographics, short reports, research papers.
Syria Adolescents Programme Consultations with Adolescents in Syria and Lebanon
Designing and facilitating field research to ensure the voice and perspectives of adolescents, caregivers and stakeholders informs the SAP program design with a second objective to inform advocacy actions on the situation facing adolescents inside Syria.
Development of a Guidance Tool - Field Research
Designing and implementing field research for creating guidance tools on conflict prevention, peace building and social cohesion programming with adolescents in the Arab region.
Our other work areas and projects
