Since its inception, knowledge production and development has been the cornerstone of Steps’ work. We focus on developing training and educational tools, curriculums and materials. We do that in systematic approaches that align closely with the needs and priorities of the communities we serve. Our team of experts collaborate to create engaging content that meets the identified learning objectives. Our knowledge production and development processes ensure not only relevance but impact, ultimately empowering individuals and groups with the knowledge and skills they need to drive positive change.

Steps has long been at the forefront of pioneering approaches and tools for capacity building, leveraging our extensive expertise in facilitation. Our approach to capacity development is grounded in participatory and interactive methods, ensuring that participants are actively engaged in the learning process. Whether it's facilitating meetings, workshops, seminars, or conferences, Steps excels in creating dynamic and collaborative environments where ideas flow freely, and knowledge is shared openly. Our team comprises professional facilitators and activists with diverse backgrounds and expertise across various fields, enabling us to tailor our facilitation approach to meet the unique needs and objectives of each client and audience.

This includes:

• Design and facilitate capacity development workshops, through a tailored approach customizing facilitation methods and content to align with the specific goals, objectives, and preferences of clients and participants.

• Ensure collaborative learning environments by creating an atmosphere of trust, openness, and mutual respect where participants feel comfortable sharing ideas, perspectives, and experiences.

• Evaluate the effectiveness of facilitation efforts through feedback mechanisms and incorporating lessons learned to enhance future capacity development initiatives.

Steps offers comprehensive organizational development services designed to drive meaningful change and enhance organizational effectiveness. Through a tailored approach, we partner with clients to diagnose organizational challenges, develop strategic interventions, and facilitate transformational processes. Our services encompass various aspects of organizational development, including leadership development, culture transformation, change management, and talent optimization. Leveraging proven methodologies and best practices, we guide organizations through periods of transition, empowering them to adapt, innovate, and thrive in an ever-evolving landscape. With a focus on sustainable results and long-term success, our organizational development services are designed to unlock the full potential of our clients' teams and foster a culture of continuous improvement and growth. We also support the incubation of newly established CSOs and groups, and help them to manage their programs, finances and administrative issues.